Terms & Conditions

ARTICLE 1: OBJECT

1.1 These general conditions are intended to define the rights and obligations of the buyer ("the Customer") of any of the products ("the Product") marketed, through the website accessible at address www.blkv.net (“the Site”), by the seller designated below (“the Seller”):
COMMANDANT BENIELLI 20000 AJACCIO FRANCE,

Company name: B L K V
Siren number: 850197443
Siret number: 85019744300029 (company headquarters)
Intra-community VAT number: FR39850197443
Registry: RCS Ajaccio

And whose customer service is accessible by email at contact@blkv.net.

1.2 These general conditions form the set of contractual provisions (“the Contract”) governing, in this context, the relationship between the Seller and the Customer (“the Parties”).

1.3 Complete completion of the ordering process referred to in Article 2 implies full and complete acceptance of these general terms and conditions, which have been communicated to the Customer at the same time.

ARTICLE 2 - PLACING OF ORDER

2.1 Any order of a Product on the Site requires the perfect completion of all of the following steps:

- On the "Products" page of the Site, the Customer must select each desired Product, then add it to his basket by clicking on the "+ Add to my basket" button, the Customer can then modify the quantity of each Product thus added to his basket;
- Once the order has been completed, on the "My basket" page, the Customer must then click on the "Validate" button to finalize the said order;
- In the next step, the Customer must enter his e-mail address and the billing and delivery addresses (if different);
- Finally, at the last step, the Customer must enter his discount code if he has one, select the delivery method chosen, then pay the total amount of his order.

2.2 The Customer is informed of the fact that, before final validation of his order, the Seller offers him the possibility (i) to check the details of the said order and its total price, (ii) to identify any errors made in entering data and (iii) to correct it.

2.3 After final validation of the order by the Customer, the Seller acknowledges receipt of said order by sending an email to this effect to the address provided by the Customer.

ARTICLE 3 - PRICE, INVOICING AND PAYMENT

3.1 The prices of the Products sold via the Site are indicated in euros and include all taxes (“TTC”) and exclude delivery costs, the amount of which is mentioned on the Site.

3.2 Any Product ordered by the Customer is invoiced by the Seller on the basis of the price including VAT and the delivery costs in force upon complete completion of the ordering process described in Article 2, as mentioned on this date. on the site.

3.3 Each invoice issued by the Seller in accordance with the stipulations of Articles 3.1 and 3.2 is payable according to the terms described in Article 2.1.

3.4 The Customer is expressly informed that no order can be prepared or shipped until its total price has been paid in full.




ARTICLE 4 - DELIVERY

Subject to the stipulations of Article 3.4, the Seller undertakes to deliver, only in France, to the address indicated by the Customer during the ordering process referred to in Article 2, the Product(s). ) ordered by the Customer within the following maximum deadlines:

- Deliveries in mainland France: 14 days from the date of the order;
- Deliveries outside mainland France (in the DOM-COM): 45 working days from the date of the order.

ARTICLE 5 - RIGHT OF WITHDRAWAL

5.1 In accordance with the stipulations of Article L. 121-20 of the Consumer Code, the Customer having the quality of consumer has a right of withdrawal which he can exercise within a maximum period of fourteen (14) clear days from of the delivery of the Product(s) concerned. When this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day.

By way of derogation from the stipulations of the preceding paragraph and in accordance with those of Article L. 121-20-2 (3°) of the Consumer Code, the Customer is expressly informed of the fact that, with regard to Products manufactured on measure and/or personalized, no right of withdrawal can apply.

5.2 In order to exercise the right of withdrawal referred to in the first paragraph of Article 5.1, the Customer must send the Seller, within the aforementioned period, an e-mail to this effect at the address contact@blkv.net. In response, the Seller will send the Customer an e-mail indicating the procedure and the return address for the Product(s) concerned.

5.3 In accordance with the provisions of Article L. 121-20 of the Consumer Code, in the event of exercise of the right of withdrawal in accordance with Article 5.2, the Seller shall reimburse the Customer for the amount of the products returned within the maximum period of thirty (30) clear days from the date on which the said products were received.
It is understood that, in this case, the return costs are the responsibility of the Customer and the returned products must be "suitable for resale", that is to say, in perfect condition and unopened.


ARTICLE 6 - GUARANTEES AND LIABILITY

6.1 - Legal guarantees

Under the conditions defined by the regulations in force, the Product(s) provided by the Seller to the Customer benefit(s):

(i) The guarantee for lack of conformity defined in article 1603 of the Civil Code;

(ii) The warranty against hidden defects defined in articles 1641 and following of the Civil Code;

(iii) When the Customer is a consumer, the guarantee of conformity defined in articles L. 211-4 and following of the Consumer Code.

In accordance with article L. 211-15 of the Consumer Code, the stipulations of articles L. 211-4, L. 211-5 and L. 211-12 of the said Code, as well as those of article 1641 and of first paragraph of article 1648 of the Civil Code, are fully reproduced below:

- Article L. 211-4 of the Consumer Code:

“The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. »

- Article L. 211-5 of the Consumer Code:

“To be in conformity with the contract, the good must:
1° Be suitable for the use usually expected of a similar item and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2° Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and which the latter has accepted. »

- Article L. 211-12 of the Consumer Code:

“The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. »

- Article 1641 of the Civil Code:

"The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid less if he had known them. »

- First paragraph of article 1648 of the Civil Code:

“The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. »

6.2 - Commercial guarantee

The Products benefit from a lifetime commercial warranty that can be implemented by the Customer by submitting a support request to the customer service department, the contact details of which appear in Article 1.1.

The Customer is expressly informed of the fact that the commercial guarantee stipulated in the preceding paragraph applies only to the Products and not to the clothing and other fabrics likely to be stored by means of the latter, the Customer remaining, in any event, solely responsible for their conservation in accordance with the recommendations appearing in the instructions for use of the Products.

6.3 Any warranty is excluded in the event of modification, without the express authorization of the Seller, of the Products, in the event of use not in accordance with the recommendations appearing in the instructions for use of the Products, negligence or lack of maintenance of the Products, as well as only in the event of an accident not attributable to the Seller or force majeure within the meaning of case law.

6.4 The Customer is expressly informed that the Seller is in no way responsible for the quality and cleaning of clothing and other fabrics likely to be stored by means of the Products, these elements external to the Seller being decisive for their conservation thanks to the Products. .

ARTICLE 7 - INTELLECTUAL PROPERTY AND INDUSTRIAL PROPERTY

The domain name www.blkv.net, as well as all the elements and content appearing on the Site, are the exclusive property of the Seller and are protected, for the whole world, under copyright and intellectual property rights. .

Their reproduction, even partial, is strictly prohibited, except with the prior and express authorization of the Seller.

Under the same conditions, their use is limited to strictly private use.

Any reproduction or any other use constitutes counterfeiting and is sanctioned as such under the Intellectual Property Code, except with the prior and express authorization of the Seller.

ARTICLE 8 - PERSONAL DATA

8.1 The communication to the Seller by the Customer, during the ordering process described in Article 2, of personal data concerning him is necessary for the conclusion and performance of the Contract. These data are collected and processed in accordance with Law No. 78-17 of January 6, 1978, for the purposes of the execution of the said Contract and the promotion of the Seller's activities, as well as for purely statistical purposes. The Customer is expressly informed of the fact that the personal data concerning him are not subject to any transfer, whether free of charge or against payment, to any third party.

8.2 The Seller is responsible for the processing referred to in Article 8.1, said processing having been the subject of a prior declaration to the Commission Nationale de l'Informatique et des Libertés.

8.3 The Customer has a right of access, a right of rectification and a right to delete personal data concerning him. The Customer may also object, for legitimate reasons, to the processing of data concerning him. The Customer may exercise all or part of these rights by sending a letter to this effect to the following address: B L K V BOULEVARD DU COMMANDANT BENIELLI 20000 AJACCIO FRANCE

ARTICLE 9 - APPLICABLE LAW AND DISPUTES

9.1 The Contract is subject to French law.

9.2 ALL DISPUTES TO WHICH THE CONTRACT COULD GIVE RISE, CONCERNING ITS CONCLUSION, ITS VALIDITY, ITS INTERPRETATION, ITS EXECUTION, AND ITS TERMINATION, ITS CONSEQUENCES AND ITS FOLLOW-UP, SHALL FALL:

(i) WHEN THE CUSTOMER IS A CONSUMER, COMPETENT FRENCH COURTS UNDER CONDITIONS OF COMMON LAW;

(ii) WHEN THE CUSTOMER IS NOT A CONSUMER, THE EXCLUSIVE JURISDICTION OF THE PARIS COMMERCIAL COURT, NOTWITHSTANDING PLURALITY OF DEFENDANTS OR APPEAL IN WARRANTY, INCLUDING FOR EMERGENCY PROCEDURES, CONSERVATORY PROCEDURES OR ON REQUEST.